Effective Date: October 1, 2024

1.       Introduction

At Amazing Excursions & Tours Inc. (“we,” “us,” “our”), we value your privacy and are committed to protecting your personal information. This Privacy and Protection Policy outlines how we collect, use, disclose, and safeguard your information when you purchase excursions, tours, guides, transportation and related services through our website, in compliance with the Personal Information Protection Act (PIPA) of Alberta and the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.

2.       Information We Collect

We may collect various types of personal information when you interact with our website, including:

• Contact Information: Name, email address, phone number, and mailing address.
• Payment Information: Credit card details and billing information (processed securely through third-party payment processors).
• Booking Information: Details of your bookings, including destinations, dates, locations, preferences, and wish list.
• Usage Data: Information about how you use our website, such as IP address, browser type, and pages visited.

3.       How We Use Your Information

We use your personal information for the following purposes:

• To process your bookings and payments.
• To communicate with you regarding your bookings and inquiries.
• To send you confirmations, updates, and information related to your excursions, tours, transportation, and related services.
• To send you promotions, deals, specials, updates, and news.
• To enhance our services and improve your experience on our website.
• To comply with legal obligations and protection of rights.

4.       Disclosure of Your Information

We may disclose your personal information in the following situations:

• To third-party vendors and service providers who provide the services and assist us in processing bookings and processing payments.
• When required by law or to comply with legal processes.
• In connection with a business transfer, merger, or acquisition.
• To protect the rights, property, or safety of Amazing Excursions & Tours Inc., our customers, or others.

5.       Third-Party Vendors and Service Providers

·        When you book excursions through our platform, your personal information may be shared with third-party vendors and service providers who provide the excursions, tours, transportation, and related services.

·        Since we provide booking services for services in various countries, your personal information may be transferred to and processed in countries outside of Canada. We require these vendors, and such transfers are conducted in compliance with applicable data protection laws, confidentiality and privacy standards, and contractual safeguards, but we cannot be responsible for their handling of your information.

6.       Consent

By using our website and providing your personal information, you consent to our collection, use, and disclosure of your information as described in this policy. You have the right to withdraw your consent at any time, subject to legal and contractual restrictions.

7.       Security of Your Information

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect and safeguard your data from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet is completely secure.

8.       Retention of Your Information

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

9.       Your Rights

You have the following rights regarding your personal information:

• The right to access your personal information.
• The right to request corrections to your information.
• The right to request the deletion of your information, subject to certain exceptions.
• The right to withdraw consent for our processing of your personal information.

To exercise these rights, please contact us using the information provided below.

10.  Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us:

·       Remember Preferences: Save your preferences and settings.

·       Analyze Usage: Track website usage and performance.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect your ability to use some features of our website.

11.  Changes to This Policy

We may update this Privacy and Protection Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically. Your continued use of the website after changes indicates your acceptance of the revised policy.

12.  Contact Us

If you have any questions or concerns about this Privacy and Protection Policy or our privacy practices, please contact us at Amazing Excursions & Tours Inc. at info@amazingexcursiontours.com.